Hosting services are billed either annually or monthly. All monthly accounts are billed in advance, and payment is due by the 7th of every month.
We will inform you of a late payment via our automated billing system. Failure to pay after the 3rd notification will result in your hosting being suspended.
Your data and account will remain on our servers for 30 days after being suspended. You will have 30 days after your suspension to still pay your outstanding invoice. You must make an EFT to our banking account and send proof of payment.
Please Include valid reference details.
- Full Name (First & Last)
- Company Name
- Invoice Number
- Client ID Number
These will assist us in allocating the payment as soon as we receive it.