Backup data is kept for a maximum of 7 days before being replaced with the latest incremental version.

Tim’s Web Worx does not guarantee backups; hence you should keep a separate backup of your files and databases remotely, e.g. on your computer’s hard drive or external storage device. We suggest purchasing Code Guard or running another third-party backup for added peace of mind. To purchase Code guard

Daily backups are made of the user’s home directory and databases. The user’s home directory will include website content, weblogs and any mail on the server when the backup is completed. Any mail arriving after the backup had been completed and downloaded before the next backup took place will not have been included in the backup. Backup Restore Tools in Plesk allow customers to restore web files and databases from their recent backups.

If needed, restores can also be requested via the Support Team. 

Additional Information:

Please note that unpaid or cancelled accounts are kept for 30 days; after that, we remove all data.